Privacy Policy

Effective Date: 25 May 2025

My Question My Date ("MyQMyD", "our") is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and store your data, and the rights you have under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

This website is operated by Staunch-Productions LTD (Company No. 16091743), of registered address:
10 Redmason Road, Ardleigh, COLCHESTER, Essex, CO7 7SW, United Kingdom.

We are the Data Controller for personal information collected through this website and related services.

By using our services or submitting your information, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.

1. Definitions

• "MyQMyD" refers to My Question My Date, operated by Staunch-Productions LTD.
• "Website" means the website operated under this brand.
• "Suitor" refers to a registered user seeking a compatible match.
• "Contestant"/"Prospect" refers to a user participating in matchmaking to secure a date.
• "Service" refers to the Website, associated events, and any digital or in-person services we offer.
• "Personal Data" refers to any information relating to an identified or identifiable person.

2. What Data We Collect

2.1 Information You Provide

Upon registration and while using the Service, we may collect the following:

• Name
• Gender
• Date of birth
• Location (postcode, city, country)
• Contact details (mobile number and email address)
• Job title/career (optional for profile)
• Photos, interests, preferences
• Testimonials or success stories (optional and with your consent)

We do not store your credit card or payment details.

2.2 Data We Collect Automatically

Through cookies and other technologies, we collect technical and usage data:

• IP address
• Browser type and operating system
• Device type
• Approximate location (e.g. city)
• Pages visited, time spent on site, links clicked
• Referring website addresses

Please see our [Cookie Policy] for more detail on how we use cookies and how to manage your preferences.

3. Legal Bases for Processing

We process your personal data under one or more of the following legal bases:

• Consent: For marketing, testimonials, or where sensitive personal data is submitted.
• Contractual necessity: To provide and manage our services.
• Legitimate interests: To operate, improve, and promote our services (e.g. analytics, fraud prevention).
• Legal obligation: Where we are required by law to share or retain data.

4. How We Use Your Personal Data

We use your personal data to:

• Create and manage your profile
• Facilitate connections and event participation
• Contact you about your account or relevant service updates
• Understand user behaviour and improve service experience
• Detect and prevent fraud or abuse
• Promote testimonials and success stories (only with your consent)

5. Sharing Your Data

We share your data only when necessary and with appropriate safeguards in place:

• Service providers (e.g. hosting, payment processors, analytics) under strict data processing agreements.
• Legal authorities when required by law or in connection with legal claims.
• We do not sell or share your data with third parties for marketing.

6. International Data Transfers

Some of our service providers are located outside the UK/EEA. When transferring your data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner.

We no longer rely on the invalidated Privacy Shield framework.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Ensure functionality of the site
• Analyse usage for service improvement
• Deliver personalised content

Where required by law, we obtain your consent before placing cookies (except for strictly necessary cookies).
You can manage your cookie preferences at any time in our [Cookie Settings].

8. How Long We Keep Your Data

We retain personal data only as long as necessary:

• Registered users: Up to 36 months of inactivity
• Testimonials: Until consent is withdrawn
• Banned or fraudulent accounts: Longer, to protect others
• Emails/support queries: Up to 24 months

Data may be retained longer where required by law.

9. Your Rights

You have the following rights under data protection laws:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure ("right to be forgotten"): Request deletion of your data
• Restrict processing: Temporarily limit how we use your data
• Data portability: Receive your data in a structured, machine-readable format
• Object: To processing based on legitimate interests, including profiling
• Withdraw consent: Where processing is based on consent
• Complain: To the Information Commissioner’s Office (ICO) at https://ico.org.uk

To exercise your rights, contact us at the details below.

10. Security Measures

We implement appropriate technical and organisational security measures, including:

• SSL encryption
• Access controls and authentication
• Data backups and secure hosting

However, no transmission over the Internet is completely secure. You use the site at your own risk.

11. Contact Us

For questions or data rights requests, contact:

Staunch-Productions LTD
Redmason Road, Ardleigh,
COLCHESTER, Essex, CO7 7SW
Email: myQandD@staunchproductions.com

If you are not satisfied with our response, you can contact the Information Commissioner’s Office via https://ico.org.uk or call 0303 123 1113.